Tenancy Services

Phone Numbers : Tenancy 0800 836 262 Bond 0800 737 666

Website : www.tenancy.govt.nz

Facebook : Tenancy Services


Everything you need to know about renting. Tenancy Services provides information for tenants and landlords on their rights and responsibilities under the Residential Tenancies Act.

Starting a tenancy

Are you renting for the first time, or about to sign a new tenancy agreement? Find out your rights and responsibilities as a tenant or a landlord.

Rent, bond & bills

Find the market rent in your area. Read about rent, bond and other expenses that landlords and tenants need to pay when they rent a property. 

Healthy Homes

The healthy homes standards introduce specific and minimum standards for heating, insulation, ventilation, moisture and drainage, and draught stopping in rental properties.


Maintenance and Inspections

Rental properties should be kept in a reasonable state of repair. Both tenants and landlords have responsibilities for keeping the property in good condition.

Ending a Tenancy

Both tenants and landlords have responsibilities when a tenancy ends. Find out about what you need to do.

Disputes

Landlords and tenants have options for resolving disputes – self-resolution, FastTrack Resolution, mediation or Tenancy Tribunal hearings.

Forms and Resources

Tenancy forms, templates, and helpful resources.